We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have created a search for listings of houses. But when you input: Amsterdam without a blank space, it gives a different search result when you input Amsterdam with a blank space (which might happen for users to type).
Can this be prevented? (only at the end of the name of the place)
Hi, Jeroen
Thanks for reaching out to us
I will double-check this with our 2nd level Team, just to make sure if they have any kind of workaround to achieve this;
but to be honest, i believe it will probably not be possible since a "space" is also considered to be part of the value in the cell...
But i will do my best, if there is anything we can come up with - i will let you know as soon as i get confirmation. Thank you for your patience.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi, Jeroen
Basically, because you are using Global Search and some of the hidden columns have values of "Amsterdam" and some have "Amsterdam " ( with the space).
The search is searching for words exactly as the way they were input, so if there is "Amsterdam" in the sreach, it will return all of them; the ones with and without the sapce.
- In order to solve this, you will have to edit the source data ( MySQL) to trim the spaces.
Let me know if anything was not clear, and if you need any further assistance. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Thanks a lot. I will get back to my development team to set the database settings.
Hi, Jeroen
You're welcome, happy to help.
If anything else happens regarding this, please let me know if you need assistance.
Or if you have any other questions that are not related to this, please don't hesitate to open another ticket. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables