To explain, I have 3 services at different times that overlap. So I had to create 3 employees to adjust my reservation schedules even if I am alone to manage my 3 services.
The problem is that multiple customers can book the same time slot on the 3 different services. (I put a status on hold so that I can validate my appointments as I go).
For that purpose, you could connect all three employees to the Google/Outlook Calendar and when one of the employees has their time slot booked, that time slot will be blocked for the other employees as well.
I just checked, the 3 employees are on the same Google calendar and the option delete duplicates is checked.
But in the reservations section, it is always possible to book 2 different services such as: Home care 6am and Home care 10am at the same time. That's what bothers me because it shouldn't be possible.
How could I do so that the time slot is blocked when I reserve my service without a new client being able to position themselves on it? Would you have a solution?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Unfortunately, I cannot do it today or tomorrow, because my shift ends before that, and since we have a national holiday, the first day I would be able to do so is next Tuesday.
Please let me know if that is fine with you or if we could disable the 2FA just for the checks and turn it back on.
OK, so from Tuesday. If it suits you, can I be available in the morning from 6:50 to 7:50 on Friday or next week, Saturday 23 during the day or even in the evening on weekdays at 6:10 p.m.? Tell me what suits you and the day you want.
In your sentence "Please let me know if that is fine with you or if we could disable the 2FA just for the checks and turn it back on." I don't understand what 2FA means? Could you explain to me what you meant?
Is it possible to exchange tomorrow at 6:10 p.m. for my AMELIA problem? Send me a message on Google Chat if it's ok? I did not receive your invitation? my email address: [email protected] but send me on Google Chat, it will be easier and I could answer you during the day directly. I'll tell you tomorrow evening if it's still possible for you.
Hello,
I have a problem when booking my services.
To explain, I have 3 services at different times that overlap. So I had to create 3 employees to adjust my reservation schedules even if I am alone to manage my 3 services.
The problem is that multiple customers can book the same time slot on the 3 different services. (I put a status on hold so that I can validate my appointments as I go).
Do you have a solution for me?
Thanks in advance !
Hello JOUSSEAUME,
Thank you for reaching out to us.
For that purpose, you could connect all three employees to the Google/Outlook Calendar and when one of the employees has their time slot booked, that time slot will be blocked for the other employees as well.
Please let me know if you need further assistance
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
Thank you for your reply.
I just checked, the 3 employees are on the same Google calendar and the option delete duplicates is checked.
But in the reservations section, it is always possible to book 2 different services such as: Home care 6am and Home care 10am at the same time. That's what bothers me because it shouldn't be possible.
How could I do so that the time slot is blocked when I reserve my service without a new client being able to position themselves on it? Would you have a solution?
I can let you try on the site: https://caningarde.fr/
Thanks in advance.
Eline
Hello Eline,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Eline,
Apologies for the delayed response, is 4:00pm CET fine with you?
Please let me know.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
I can't before 6:10 at night. I am at work during the day.
Could you consider tomorrow evening or Thursday evening at 6:10 p.m.?
Let me know if it's possible and what day do you prefer?
Thank you
Hello Eline,
Unfortunately, I cannot do it today or tomorrow, because my shift ends before that, and since we have a national holiday, the first day I would be able to do so is next Tuesday.
Please let me know if that is fine with you or if we could disable the 2FA just for the checks and turn it back on.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
OK,
so from Tuesday.
If it suits you, can I be available in the morning from 6:50 to 7:50 on Friday or next week, Saturday 23 during the day or even in the evening on weekdays at 6:10 p.m.?
Tell me what suits you and the day you want.
In your sentence "Please let me know if that is fine with you or if we could disable the 2FA just for the checks and turn it back on."
I don't understand what 2FA means? Could you explain to me what you meant?
Thanks in advance
Eline
Hello Eline,
By 2FA I was referring to a double authentication on your website.
I will be available next Tuesday, Wednesday, and Thursday at 6:10, please let me know which day suits you best.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello,
Alright, thanks for the clarification.
Tuesday at 6:10 p.m. is perfect for me!
Have a good evening.
Eline
Hello Eline,
Please let me know if you had received the invitation.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros,
I did not receive an invitation but we had already exchanged on Google Chat
Is it possible to exchange tomorrow at 6:10 p.m. for my AMELIA problem?
Send me a message on Google Chat if it's ok?
I did not receive your invitation? my email address: [email protected]
but send me on Google Chat, it will be easier and I could answer you during the day directly.
I'll tell you tomorrow evening if it's still possible for you.
Hello Eline,
I have sent you a message on Google Chat. We will continue our discussion there.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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