We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We have just purchased your plugin and ran into the following issues, which we would appreciate your help to resolve.
1. When choosing the light baseskin, which is the theme we want, the font in the filter text areas is black and remains black, but it blends in with our also black background. How do we change the font color in our tables.
2. If the text in a row is too long for the column it is just deleted. Is there someway where we can make it jump down on a new line, or a way where users can extend the columns manually.
Thanks in advance!
Jesper
Hello Jesper
Thank you for your purchase.
1. Can you please provide me with the URL where I can see this table? You can change the color of the filters using custom CSS:
Text filter:
Select-box filter:
2. This is because you initially saved the column as single-line string which is limited to 255 characters. If you want to alter the existing column, you need to do it through the database first. Go to the "Editing" tab, and see what the "MySQL table name for editing" is. Then access your database, and find that table. Click on the "Structure" tab and edit this column. Change "VARCHAR" to "TEXT" and remove the "Length/Values" (which will be set to 255). After that access column settings in wpDataTables and change it to "Multi-line string".
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Jesper.
Actually, you can remove the previous CSS and add only this:
It will change the input color of all filters to white.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
Thanks for below.
It fixed the text color in the filters, but in the global search it is still black.
Best,
Jesper
Sorry about that, Jesper, the global search is different.
You can use this:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables