We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi !
I will offer different services within my health center, and for each of these services I would like to determine specific hours. This means that the center is open every day from 9 a.m. to 8 p.m. but to access the SPA it is only between 12 p.m. and 2 p.m. on monday and friday for example. How, on my website, limit the hours for the SPA service so that the customer cannot choose for a time slot that is not good : at 10 a.m. for a SPA session for example, when it is 12 p.m. to 2 p.m. only.
Thanks for helping,
Angélique
Hello Angélique,
Thank you for reaching out to us.
For that purpose, you could set different working hours for specific services on the employee/work hours page:
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uroš,
thank you for the answer ! It should work like this.
Another question : is it possible to choose 15 min slot ? For now it's every 30 min ...
Thanks again,
Angélique
And another one : is it possible to change the way of displaying the time ? Like in France, without "am" ou "pm" for example and 24h format.
Last question : can the client be required to book several appointments from the start ?
Hello Angélique,
Glad to be able to assist you.
Regarding the first question:
Please navigate to the Amelia/Settings/General settings page and simply change the "Default Time Slot Step" value to 15 minutes.
In regards to the time display format, please navigate to WordPress general settings where you can change the time format.
In regards to the last question:
I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia.
The developers might add this in the future, but I can't say an ETA on it.
Please feel free to search through our feature suggestion page, https://features.wpamelia.com/, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis, and as more people vote, the feature will move higher on the priority list.
You can also follow our changeLog page, where we present any changes/new features at every update.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables