We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can't save anything on the settings page or navigate to any of the other tabs on the page. When I try to create a table it will let me select the type of input file but it won't let me select the data for the table
Finally got it working, removed and reinstalled several times.
Hi, Roger
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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I am delighted to hear that this has been resolved. Thank you for letting us know.
Anything else that we could assist with, don't hesitate to reach out.
Also, make sure that you updated to the latest version - our devs fixed several bugs from the previous version. Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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