We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3019852
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Comments

  • edward started the conversation
    April 7, 2022 at 7:27pm

    Looking at the demos i have some ?s

    Is their some way for the customer to enter in more information like comments.

    For our use they need to tell us a lot of information. We book photography jobs but they need to tell us the names of everyone in the group and ages.

    In the booking time area can most of that be removed and only show one time we only offer one hour before sunset sessions? And change the time to say one hour before sunset as the sunset time changes all year.

  •  1,696
    Uroš replied
    April 11, 2022 at 12:12pm

    Hello Edward,

    Thank you for expressing interest in the Amelia plugin.

    You can add more information fields to the Amelia booking form through the use of custom fields in Amelia. For that, please navigate to Amelia/Customize/Custom fields page and you will be able to create a custom field with the "label" you desire there.

    1081251030.png

    This service would be available on all days, but with this script, you could change it to say "Book This" (or anything else), except for actual time slots:

    <script>
    setInterval(function () {
    jQuery('.el-radio-button__inner').html('Before sunset');
    }, 1000)
    </script>

    If you place this script on a page where Amelia's booking form is, they will see one timeslot for each day, with the only option set to "Before sunset".

    Hope this helps you.

    Please reach out to us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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