We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, can it be that WP Tables is incompatible to PHP 8. I have set my page to PHP 8.0.17. But with some tables I get error wrong STING and page can not be opened. With 7.4.28 it works.
Gr Wolfgang
Hello Wolfgang
PHP versions 8+ are supported.
I can only recall one issue related to PHP 8 and it's linked to DigitalOcean. Are you maybe on DigitalOcean?
If you are, can you please ask them to turn off the sql_require_primary_key?
DigitalOcean recently enforced primary keys on all newly created tables in their managed databases, and since we’re using UNIQUE, this option needs to be disabled in order to work.
Our developers will surely take a look at this, and find a solid fix for future updates. Also, if DigitalOcean doesn’t want to disable this, please provide us with a temporary wp-admin user (administrator), along with FTP and database access credentials, so we can work on our code.
This is the only known issue we have with php8.
Also, if they don't want to disable this for you, and you're leaving credentials for us, please make sure to enable the PRIVATE response, since this is a public ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
just tried again. When I set to PHP 8.0.17 I can no longer reach the page.
There are 2 tables on the page. The table is created with Forminator and output with 2 different filters. See pictures.
Hi again Wolfgang
Can you please create a staging website (which is updated to PHP 8.0.17) and provide us with cPanel and wp-admin (Administrator) credentials, and I'll gladly forward it to our developers for review?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Alesksander,
at the moment I do not have time a staging page to build .I can do that at the moment only poduktiv site.
Gr Wolfgang
Hi again Wolfgang
We don't generally work on these issues on production sites because in case something breaks, your whole site may go down.
If you want us to take a look, please provide me with wp-admin (administrator) user and cPanel - so our developers can bring the site back up if something goes wrong during testing.
Just remember to enable the PRIVATE response.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables