Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.
If you have any more questions please feel free to open another ticket.
we just bought the license for Amelia, we would like to know how to prevent the annual renewal from being done automatically in the next period
Hello Juan,
Thank you for reaching out to us.
Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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