Powerful Filters is an add-on for wpDataTables and it can't work without it. You need to purchase and install the wpDataTables plugin (version 3.5 or above) in order for it to work.
We can't say exactly what's causing this, since this is a generic error.
Can you please provide us with FTP access credentials, along with a temporary wp-admin (Administrator) user credentials, so we can take a look?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I just purchased the filter plugin and after installing .. I see this message.
“Powerful Filters for wpDataTables add-on requires wpDataTables version 3.5. Please update wpDataTables plugin to be able to use it!”
Cannot find version 3.5 anywhere.
Hello Shane
Thank you for your purchase.
Powerful Filters is an add-on for wpDataTables and it can't work without it. You need to purchase and install the wpDataTables plugin (version 3.5 or above) in order for it to work.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I purchased a full version of the plugin ... and when I upload and install it ... wordpress displays this error ...
"There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress."
Hello again Shane
We can't say exactly what's causing this, since this is a generic error.
Can you please provide us with FTP access credentials, along with a temporary wp-admin (Administrator) user credentials, so we can take a look?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables