Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
It would be best if I can take a look at the WP-Admin, and also the front-end page, and then I can advise what could be the best approach for this?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
- And if you can point me to the table ID, and links to WP-Admin and the front-page where the table is?
Hello,
I set the font color to white. (because the background of my website is black)
But now, in the editor all the text has become invisible. (white on white)
How can I fix that ?
Thank you
Hi, Martinez
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
It would be best if I can take a look at the WP-Admin, and also the front-end page, and then I can advise what could be the best approach for this?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
- And if you can point me to the table ID, and links to WP-Admin and the front-page where the table is?
Kind Regards,
Miloš Jovanović
[email protected]
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