Hi, I recently submitted a ticket for pre-purchase of this plugin but didn't hear back so fingers crossed it can do the things I need it to be able to do.
I am able to find the purchase code and the area on WordPress where I am supposed to be able to enter the code.
However, unlike your walkthrough screenshots, My option to do so is greyed out with just a prompt to click "upgrade now." If I click the call to action it just takes me to the pricing page on Amelia. With nowhere to enter my code. I understand this is the lite version and needs to be deactived and replaced with the pro version.
I am trying to download the pro version but am not seeing it on my end compared to the walkthrough also. I've tried downloading it from my email and nothing downloads
Hi, I recently submitted a ticket for pre-purchase of this plugin but didn't hear back so fingers crossed it can do the things I need it to be able to do.
Anyways, I have purchased the plugin and I am currently trying to activate the pro membership by following your walkthrough https://wpamelia.com/activation-settings/#how-to-activate-license
I am able to find the purchase code and the area on WordPress where I am supposed to be able to enter the code.
However, unlike your walkthrough screenshots, My option to do so is greyed out with just a prompt to click "upgrade now." If I click the call to action it just takes me to the pricing page on Amelia. With nowhere to enter my code. I understand this is the lite version and needs to be deactived and replaced with the pro version.
I am trying to download the pro version but am not seeing it on my end compared to the walkthrough also. I've tried downloading it from my email and nothing downloads
Hello Kianna,
Thank you for reaching out to us.
Please find the amelia plugin zipped folder attached which you can use for the installation to then proceed with the activation.
Please let me know if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
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