I am having an issue on a client site where Woocommerce isn't updating the price to reflect that in Amelia.
The Woocommerce product is set to £0 and virtual. Usually, when this is set up, by setting the product to 0 whatever we apply to Amelia overwrites this however this is not the case and users are unable to checkout as it is for some reason not overwriting this - see screenshots.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for reaching out to us.
Glad to hear that the issue has been resolved.
Please reach out to us if you have any other questions.
Hiya,
I am having an issue on a client site where Woocommerce isn't updating the price to reflect that in Amelia.
The Woocommerce product is set to £0 and virtual. Usually, when this is set up, by setting the product to 0 whatever we apply to Amelia overwrites this however this is not the case and users are unable to checkout as it is for some reason not overwriting this - see screenshots.
Oh please ignore this - looked like a plugin conflict with Advanced Dynamic Pricing! Please close :)
Hello Leah,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for reaching out to us.
Glad to hear that the issue has been resolved.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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