We are trying to delete some participant, but we got an error, and it's not deleting it. Please see our screencast, so you can have a look for yourself ;-)
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
And somehow I sent you an empty message earlier, sorry about this as well.
-
Can you check if you updated Amelia to the latest version?
This is not an issue that I've seen before. I just tried to replicate it on our Demo and my local test site - but it is allowing me to delete Event attendees without an error.
Could I take a look at your site remotely?
If you can please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
Just make sure to mark response as so nobody can see credentials. Thanks.
Hello,
We are trying to delete some participant, but we got an error, and it's not deleting it. Please see our screencast, so you can have a look for yourself ;-)
https://video.image2day.nl/conversations/86b1052e-b0a3-529c-bcc3-f49ab5502f04
Thanks in advance for your help!
Best Regards,
Remco Borsato
Hi, Remco
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, Remco
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
And somehow I sent you an empty message earlier, sorry about this as well.
-
Can you check if you updated Amelia to the latest version?
This is not an issue that I've seen before. I just tried to replicate it on our Demo and my local test site - but it is allowing me to delete Event attendees without an error.
Could I take a look at your site remotely?
If you can please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
Just make sure to mark response as so nobody can see credentials. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables