Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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I would have to take a look at your Amelia setup remotely, so that I can isolate the issue.
Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
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And if you can point me to what appointment I am looking for, which client/customer, and what employee Is assigned to the service, please?
Hello as Amelia manager when a client validate an appointment the appointment is not added to my google calendar
Hi, otshomampita pierre
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
I would have to take a look at your Amelia setup remotely, so that I can isolate the issue.
Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
-
And if you can point me to what appointment I am looking for, which client/customer, and what employee Is assigned to the service, please?
Kind Regards,
Miloš Jovanović
[email protected]
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