As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Is it possible for the customer to enter their date of birth in the form themselves when registering and for the system to then save it as a birthday? How else can a birthday email or SMS be sent? Manual input is cumbersome. I created a custom field. But will the system recognize it correctly?
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Hello Andreas,
Thank you for purchasing our product, and for reaching out to us.
Unfortunately, the system will not recognize this for now it is necessary to enter this data manually. We are aware that this is far from ideal and our developers are working on it and hopefully that it will be included in the near future.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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