Hi there, im getting this message: Formidable Forms integration for wpDataTables add-on requires wpDataTables version 3.5. Please update wpDataTables plugin to be able to use it! and im not sure what is going on. I went and checked the version on the plugins page, on wordpress and it states that the version of wpDataTables is Version 2.1.28. So the message makes sense but im not able to get the Formidable Forms integration for wpDataTables ad on to work and i just purchased it. Could you tell me what im doing wrong or point me in the right direction? Thank you for your support,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I can take a remote look for you, and i can quickly see what might be the issue, if you'd like?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi there, im getting this message: Formidable Forms integration for wpDataTables add-on requires wpDataTables version 3.5. Please update wpDataTables plugin to be able to use it! and im not sure what is going on. I went and checked the version on the plugins page, on wordpress and it states that the version of wpDataTables is Version 2.1.28. So the message makes sense but im not able to get the Formidable Forms integration for wpDataTables ad on to work and i just purchased it. Could you tell me what im doing wrong or point me in the right direction? Thank you for your support,
Best Regards
Ricardo Costa
Hi, Ricardo
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I can take a remote look for you, and i can quickly see what might be the issue, if you'd like?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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