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I'm using notifications to send an email 21 days after the appointment to get customert book a new appointment.
But what if the customer has already booked a new appointment?
Currently they still get the email.
Is there a way to stop the sending of the reminder email if the customer has already booked a new appointment?
Hello Jarno,
Thank you for purchasing our product, and for reaching out to us.
Unfortunately, there is no such possibility. Cron notifications are scheduled notifications and they are only related to that appointment, they cannot be integrated into the system to check if a new appointment is scheduled. They are scheduled notifications and they serve only as a reminder.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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