We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
We have employees that work in the holiday periods only. For example they may only work these coming school holidays 9 April to 25 April.
The only way I can see to set them up is to make them away for all other time of the year.
Can I set an employee only to work certain periods rather than being away for the majority of the year?
How do you suggest we approach this with Amelia?
Thanks
HP
Hello,
Thank you for reaching out to us.
For that purpose, you can use the "Special days" functionality in Amelia, where you add which days you want to be available and you can set the working hours for those days and for which service the special day applies. Please check the screenshot below:
Hope this works for you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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