We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have a lot of tables that we added conditional formatting to. Specifically the TMR column on each table. It was working fine this morning but is no longer displaying on the site. Some of the fields in the table editor also appear to be broken and do not show the proper field labels.
Here's a video of the issue: https://a.supportally.com/sbC03P
Hello William
We've had a bug in v4.1 referring to conditional formatting, but we've released an update today, so please update to v4.2 and purge cache on your site, and the issue should be resolved.
Kind Regards,
Aleksandar Vuković
[email protected]
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