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I have just purchased Amelia' Pro and uninstalled the free version and downloaded the pro version. When I go to add new plugin, the server times out and fails to install the plugin. In Firefox the error is: the link you followed has expired - Please try again. In Chrome the error is: no web page was found for crystal-garden.com/wp-admin/update.php?action=upload-plugin. I haven't had issues installing plugins before... so not sure what is going on. It seems to be an issue with the server response. Below are my specs:
WP Version: 5.9.2PHP Memory Limit: 256 MB
PHP version 7.4.28, PHP time limit: 180, PHP Max input vars: 1704
I hope it is fixable. When I tried installing the free version that I had downloaded from wordpress.org I had the same problem. I got around the issue by installing via wordpress by searching for Amelia via the plugin dashboard: https://crystal-garden.com/wp-admin/plugin-install.php
Unfortunately, I can't do that this time. Appreciate your support. thanks.
Nya
I figured it out what the issue was: my php post_max_size setting was set too low. So I have now successfully installed the plugin.
Nya
Hello Nya,
We are glad to hear that everything is as it should be. If you have any more questions please feel to open another ticket.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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