We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I'd like some help with how to set up variable services ie services that may have multiple options like different distances for leash walking for example as listed here : https://thecollarclub.co.in/leash-walking/
It is redundant to have the same service listed multiple times if it is a variation of one service. I tried to set this up using woocommerce product variations but to no avail.
Please do get back to me at the earliest.
Hello , Ajay
Thank you for your interest in our product.
For example, you can set up the time slot for one hour, and you can add extras: if your appointment is by default one hour but the client wants to have the ability to add two or three hours to the duration, he can add one or two extras (one or two appointments for one hour) to the default appointment.
By selecting these extras, your Customers will be able to change the Service duration to 2-3-4 hours.
More on this Documentation.
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Just wanted to point out that the "extras" feature is only available for services - it is not available to add to Packages. Our developers plan to add something similar for that in the future.
Let me know if you have any further questions. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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