We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have staff members with complex schedules. Currently for several staff the easiest solution would be to enter all days as "special days", however we then have to set up each available day and time slot individually.
Is there a way we can select multiple days on the calendar at once, that are not consecutive days? E.g. if we want to set special days to provide 4 time slots per day that apply to 12 days: 1, 3, 5, 8, 11, 12, 15, 20, 22, 25, 28 and 30 April. Currently we can only select date ranges, so we would have to enter each time slot individually for the 12 available days in April. Ideally we want to enter the time slots once and then use Ctrl + Click to select the days that this applies to. Is this possible?
Also, is it possible to set recurring days (e.g. set availabilities for every 2nd Monday)?
Hello Joern,
Thank you for reaching out to us.
Thank you for the suggestion as that is currently not possible with Amelia's built-in features. I have passed this suggestion to our management team and this will be implemented if there are enough requests from the customers.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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