Please note that it is not recommended to mix users and roles, so please do not assign any additional user roles to Administrator accounts. Also, we do not recommend adding multiple user roles of Amelia to a single user (Amelia Manager and Amelia Employee, for example). Roles have their own capabilities and if you combine them, the plugin will run into a conflict it can't resolve (a paradox, so to speak).
Hope this helps you.
Feel free to contact us if you have any other questions.
So what can you suggest for our employees that also want to use the service? How can they avoid opening a new user with a new email and a new password?
Sorry to jump in this conversation but this is a feature very important to me as well so I hope you can make it work : having a user with both employee and customer role.
I already suggested the feature on your site.
Many plugins can handle multiple user roles so let's hope you'll be able too soon :)
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Unfortunately, it is currently not possible without creating a new customer with a different email.
After the suggestion has been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis, and as more people vote, the feature will move higher on the priority list.
Hope this helps you.
Please reach out to us if you have any other questions.
In our organization Employees may also choose to be Customers.
What should we do to make a user already defined as Employees be also a Customer?
Hello Arie,
Thank you for reaching out to us.
Please note that it is not recommended to mix users and roles, so please do not assign any additional user roles to Administrator accounts. Also, we do not recommend adding multiple user roles of Amelia to a single user (Amelia Manager and Amelia Employee, for example). Roles have their own capabilities and if you combine them, the plugin will run into a conflict it can't resolve (a paradox, so to speak).
Hope this helps you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thank you.
So what can you suggest for our employees that also want to use the service? How can they avoid opening a new user with a new email and a new password?
Hi,
Sorry to jump in this conversation but this is a feature very important to me as well so I hope you can make it work : having a user with both employee and customer role.
I already suggested the feature on your site.
Many plugins can handle multiple user roles so let's hope you'll be able too soon :)
I see this is already on the feature request list so that people interested can up vote it
https://features.wpamelia.com/607
Hello Arie,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Unfortunately, it is currently not possible without creating a new customer with a different email.
After the suggestion has been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis, and as more people vote, the feature will move higher on the priority list.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables