after the upgrade, the Amelia is not automatically switched to Pro in the WP backend. How can I trigger this? How to create packages and what else is new in the Pro variant? Is it possible to create temporary offers?
Thank you for purchasing our product, and for reaching out to us.
If you upgrade the license, it does not change automatically, you need to download it from our store and install it.
We are now sending you the latest version of Amelia in the attachment and instructions on how to update the license.
Go to Amelia Settings/Activation, and make sure that the "Delete Amelia content" slider is disabled.
Then, go to your Plugins section and deactivate the plugin. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.
When you upload the file, WordPress will inform you that you're replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.
Hi
after the upgrade, the Amelia is not automatically switched to Pro in the WP backend. How can I trigger this? How to create packages and what else is new in the Pro variant? Is it possible to create temporary offers?
With best regards
Anja
Hello Anja,
Thank you for purchasing our product, and for reaching out to us.
If you upgrade the license, it does not change automatically, you need to download it from our store and install it.
We are now sending you the latest version of Amelia in the attachment and instructions on how to update the license.
Go to Amelia Settings/Activation, and make sure that the "Delete Amelia content" slider is disabled.
Then, go to your Plugins section and deactivate the plugin. If you're using WordPress 5.8+, you'll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.
When you upload the file, WordPress will inform you that you're replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.
Kind Regards,
Marko Davidovic [email protected]
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