We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a table that shows a number of columns, but I need the export to output more columns than are visible. These are columns like Address, City, State, which I do not want bloating the table when the user is working.
Is this possible? To export more columns then visible?
Hi, Brian
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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These export functionalities are based on a 3rd party HTML5 library. There are some limitations in this library
Unfortunately, you can not export columns that are hidden – they will not be visible in any exporting or printing tool.
More details about it here.
We might try to add functionality for this in the future, but I can't say an ETA on it.
You can suggest this as a built-in feature on this link https://wpdatatables.com/documentation/feature-suggestion/ and our developers would place it on their "TO-DO" list.
As more customers request a feature, it gets pushed quicker on the list. We always strive to make our product better and deliver the most value to our end users, so we carefully review each suggestion.
Kind Regards,
Miloš Jovanović
[email protected]
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Got it. Feature request submitted.
Any workarounds you can think of?
Hi, Brian
Terribly sorry for taking so much time on this.
I did my best efforts to find any workarounds for this but unfortunately did not find any.
Maybe it can be done with a high level of custom work, but I am not sure, to be honest.
Our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
We can recommend reaching out to someone who does custom solutions, such as WP Kraken,
but we can't advise on their pricing.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables