We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3010815
Deposit with Amelia and Woocommerce invoice
Closed

Comments

  • Fradin started the conversation
    March 26, 2022 at 11:40am

    Hi,

    How can we manage deposit functionnality with woocommerce to generate invoice when payment fully completed ?
    We try create rule in amelia submenu but we don't find partially paid option.

    Thanks.

  •  1,895
    Miloš replied
    March 29, 2022 at 2:05pm

    Hi, Fradin

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Amelia currently doesn't have any invoice functionality. Our developers plan to add it in the future, but I can't say an ETA on it.

    -

    In Amelia/service/edit service you can set a deposit and you can choose if it will be a fixed amount or it will be a percentage or is going to be paid in full. It's all up to you.

    7464240988.png

    Also, you can set up to pay a deposit only or a full amount through WooCommerce

    1772363828.png

    Amelia will send the total price for the appointment to WooCommerce. If you want to change what's displayed in WooCommerce's cart, you can do that from Settings/Payments section, by editing the Description for WooCommerce, so it says "Total Price", "Discount", etc. using email placeholders.

    - You can use placeholder %appointment_deposit_payment% and it should add the status if the payment was partially paid - or in full.

    2986122571.png

    -

    Let me know if anything was not clear, or if you have further questions. Thanks

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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