We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have set up https://console.cloud.google.com/apis/credentials/oauthclient to allow Amelia access to Google calendar. When I click on the Sign in withGoogle button on the Employee pop up, it asks me to choose an account, tells me th app hasn't been verified, asks me to sign in, but when I click on continue, it takes be back to the dashboard to the Total Upkeep backup page without linking the calendar.
Any suggestions as to what is going wrong?
I've attached the last dialog box before the failure.
Hi, Phil
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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You have to make sure that the redirect URI that is shown In Amelia settings > Integrations is copied exactly the same, in your Google Cloud Authorized redirect URIs. (*These example screenshots are not matching, because I have taken them from two different cases)
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You can also double-check all of the details of configuring Google Calendar 2 way sync on our Documentation page, it has detailed instructions there as well.
- Once you have checked all of this, please let me know if it has been resolved, or if you need further assistance. Thank you.
Kind Regards,
Miloš Jovanović
milos.jovanovic@tmsproducts.io
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