I have a play session booking set up and you can book children into one of the 28 slots available. I have also set up a family package where you get 3 children cheaper.
Is there a way to have it book in 3 children with one appointment?
I also have created a package where you can book 3 of the same service but these cant be on the same day and same time. Is there a way to fix this so that customers can book in for the same slot multiple times e.g. for each of their children?
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Hi there,
I have a play session booking set up and you can book children into one of the 28 slots available. I have also set up a family package where you get 3 children cheaper.
Is there a way to have it book in 3 children with one appointment?
I also have created a package where you can book 3 of the same service but these cant be on the same day and same time. Is there a way to fix this so that customers can book in for the same slot multiple times e.g. for each of their children?
What is the best way to go about this?
Many thanks,
Stephen
Hello Stephen,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3008775/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Uros Jovanovic
[email protected]
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Hi there,
Thanks for the reply, but unfortunately I don't see the reply on the other thread.
Thanks,
Stephen
Hi, Stephen
My apologies for such a late response time on the other ticket,
but please be advised, as my colleague stated - not to create the same questions on multiple tickets - just because it can disrupt our support flow.
It will not make the answer quicker - because our system always brings the oldest tickets on top, and we always go through them in order.
Thank you for understanding, and I will answer the other ticket now.
Kind Regards,
Miloš Jovanović
[email protected]
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