This is more a question about how to fix it so i don't think i need to give you an access to my website.
I tested the plugin with several adresses, then just erased them from customer list and wordpress account list.
When i use them again, it do not save the phone number and it don't create a wordpress account anymore.
At first i thought it was a problem with creating new customers account so i asked here, a technician checked, and there where no problem creating a new customer acount and wordpress acount.
I just checked with asking a friend and it worked too.
So, the real problem is amelia kinda recognized the accounts i created before and dont accept anymore to create wordpress acount and save them correctly as new customers.
Is there somewhere i can erase some data amelia might keep ? Is it wordpress ?
How do i should erase customer account in amelia and wordpress to avoid this issue ?
Thank you for purchasing our product, and for reaching out to us.
Yes, you can look them up in the database and delete them there.
You do not need to give us admin credentials you can create a staging site if you wish if you don't manage to find and delete them through the database.
This is more a question about how to fix it so i don't think i need to give you an access to my website.
I tested the plugin with several adresses, then just erased them from customer list and wordpress account list.
When i use them again, it do not save the phone number and it don't create a wordpress account anymore.
At first i thought it was a problem with creating new customers account so i asked here, a technician checked, and there where no problem creating a new customer acount and wordpress acount.
I just checked with asking a friend and it worked too.
So, the real problem is amelia kinda recognized the accounts i created before and dont accept anymore to create wordpress acount and save them correctly as new customers.
Is there somewhere i can erase some data amelia might keep ?
Is it wordpress ?
How do i should erase customer account in amelia and wordpress to avoid this issue ?
Thanks in advance.
Hello,
Thank you for purchasing our product, and for reaching out to us.
Yes, you can look them up in the database and delete them there.
You do not need to give us admin credentials you can create a staging site if you wish if you don't manage to find and delete them through the database.
We wish you the best of luck.
Kind Regards,
Marko Davidovic [email protected]
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