As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
This is more a question about how to fix it so i don't think i need to give you an access to my website.
I tested the plugin with several adresses, then just erased them from customer list and wordpress account list.
When i use them again, it do not save the phone number and it don't create a wordpress account anymore.
At first i thought it was a problem with creating new customers account so i asked here, a technician checked, and there where no problem creating a new customer acount and wordpress acount.
I just checked with asking a friend and it worked too.
So, the real problem is amelia kinda recognized the accounts i created before and dont accept anymore to create wordpress acount and save them correctly as new customers.
Is there somewhere i can erase some data amelia might keep ?
Is it wordpress ?
How do i should erase customer account in amelia and wordpress to avoid this issue ?
Thanks in advance.
Hello,
Thank you for purchasing our product, and for reaching out to us.
Yes, you can look them up in the database and delete them there.
You do not need to give us admin credentials you can create a staging site if you wish if you don't manage to find and delete them through the database.
We wish you the best of luck.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables