We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have a unique situation. I want to have a booking feature on my site that will be able to book a Tennis court for either Tennis or Pickleball. The issue is that If they choose Tennis, then the court is fully booked for that allotted time (No Problem). But if they choose Pickelball, then that tennis court can have another opening because Pickleball is played on only half the court. Can your system handle this right out of the box, or is this something that must be customized?
Hello Vince,
Thank you for your interest in our product.
Unfortunately, you can't do all that in Amelia, you can do something similar.
You can have two services created and one employee on both services.
When an employee is booked on one he will not be available for booking on the other service.
Unfortunately, there is no way for an employee to be unavailable when he is booked on 1 service and to be available when booked on 2 service this is not possible with Amelia right now.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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