We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3008209
Caching and performance
Closed

Comments

  • Warzone_Loadout started the conversation
    March 23, 2022 at 7:12am

    Hello, 

    As you can see on my home page (https://warzoneloadout.games/), WPDatatables are the technology behing the main feature of the website. I display 6 big tables within tabs with custom CSS, great layout and SQL query from website DB. I love the plugin capabilities! I'm having between 3 and 4 millions views per months and the plugins is allowing me to have this kind of success!

    Questions: 

    • I'm working a lot to improve performance and i would like to understand what i could do to to improve loading speed? Is there a way to force the caching of the table instead of running the query everytime the page loads?
    • Also wanted to minify all Javascript files on the website but when i do that the tables do not load anymore, do you know how i can find the JS files for them to be excluded from loading?

    Thank you!

    Alex

  •  2,576
    Aleksandar replied
    March 24, 2022 at 9:27am

    Hey Alex.

    Thank you for reaching out to us, and thank you for using wpDataTables in such a beautiful way. Before going into the details of your ticket, I have gotta ask - could we add your site to our Showcase page? It looks cool, and I'd like to have our developers take a look at it.

    As for the page itself - when I open it, it loads all data within 4 seconds, so it's definitely not a long wait, nor does it provide users with a bad experience (from my point of view).

    Anyway, if you want to lower the loading time, and these tables won't load over 2.000 rows on the front-end, and the tables won't be editable, you can disable the "Server-side processing" feature (if I'm not mistaken, these are all MySQL query-based tables), and in that case, only one admin-ajax will run, reducing the load time.

    The plugin itself is already minified as much as possible, and you even have an option to disable minification in settings/Custom JS and CSS section.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •   Warzone_Loadout replied privately
  •   Aleksandar replied privately