Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Is this address fine as this is what I found on google when I typed the location that you mentioned below: 919 Bradford Rd, Birstall, Batley WF17 9JX, United Kingdom
We have 3 locations in our Amelia plug in on our Wordpress website.
We need to change one of the location addresses called Reach Personal Training.
We want to change the address to:-
Unit 9 Carr Mills Business Park, 919 Bradford Rd, Birstall, Batley WF17 9JY
I click Locations from Amelia drop down menu, then click Edit on the relevant location.
I then enter the new address above
I then click save along the bottom
Amelia says SAVED
When I return to the list of locations, the location I have just changed still has the old address
Help!!
Hello Rory,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Uros
Here are the admin log in credentials
Username is Amelia
Password is Amelia2022##
Cheers
Hello Uros,
We would also like to add an address to the location called
Reach Personal Training.
Please add this address to it:
Unit 9 Carr Mills Business Park, 919 Bradford Rd, Birstall, Batley WF17 9JY
Will you also please explain why we are unable to change it ourselves when you have changed it successfully.
Kind Regards
Douglas
Hello Rory,
There is the following error in the console when you try to add the location.
You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
There is no "Google Map API Key" inserted on the Amelia/Settings/General settings page.
Please check the following article on how to do that.
Please provide us with an update on whether it works or not.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros,
We have google API key.
I have now added the API key in the field and set it as you suggested.
I have tried to change the address but I am still getting the same error.
Please take a look.
Cheers.
Hello Rory,
Thank you for providing me with an update.
Now there is the following error on the Locations page:
You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started Places API error: BillingNotEnabledMapError
https://developers.google.com/maps/documentation/javascript/error-messages#billing-not-enabled-map-error
Please check the documentation and provide me with an update once you complete the process.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros,
I see. Okay let me take a look now.
1. So Amelia location is now fully connected with Google API?
2. Did you manage to create another location for Westfield Health Open Day? Shall we remove it now or after we get the API working properly?
Cheers
Hello Rory,
It should be connected, we will see after the below-mentioned procedure has been performed.
Looking forward to your update.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Uros,
I have now reconnected and activated billing for google API.
I still cannot change the address for Reach Personal Training to Unit 9 Carr Mills Business Park, 919 Bradford Rd, Birstall, Batley WF17 9JY
Cannot you take a look :-(
Cheers
Hello Rory,
Glad to hear that.
Is this address fine as this is what I found on google when I typed the location that you mentioned below: 919 Bradford Rd, Birstall, Batley WF17 9JX, United Kingdom
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Uros,
I have pasted the address you mentioned into the location address modal and yes it has accepted it.
1. Please tell me, the address in Amelia MUST match exactly as google presents?
2. Also can a client only successfully use location address field in Amelia if API and BILLING is set up in API portal?
3. Did you create the other Westfield House location earlier?
Cheers
Hello Rory,
Thank you for reaching back to us.
1. Amelia uses Google Maps API, thus meaning that Amelia does not have its own logic for locations.
2. By client, are you referring to a customer in Amelia or users of Amelia generally?
3. I only added the location I mentioned in the previous response.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables