We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I noticed in the settings section of the plugin that there is an option to adjust the minimum time before scheduling for APPOINTMENTS, but I did not see an option like this for EVENTS.
I am asking this question because I had an 8:30am event scheduled for this morning, and I had a customer that had experienced a problem registering for the event at 6:50am. Does Amelia have a default amount of time that is automatically integrated for events or does Amelia allow users to register to events up to the time that the event begins?
Hello Sean,
Thank you for reaching out to us.
By default, booking closes when the event starts but this option can be enabled/disabled in the event settings.
Please check that option for that event and provide me with an update.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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