Okay
  Public Ticket #3007197
I have a question about how to use it.
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  • satoshi ooura started the conversation

    Please let us know if you can use the following Also, please let us know where to set up and operate the system.

    1,. I would like to download the list of customer information who made a reservation. The file format should be csv or PDF. From which screen do I operate to download the file? Is this feature available only in the paid version? Also, is it possible to download a narrowed-down list of information?

    2,. I assume it is easy for a store to cancel a reservation, but is it possible for a customer to cancel his or her own reservation? Is there no way for a customer to cancel a reservation on his/her own, and is the only way to cancel a reservation always to contact the store? Also, is that feature only available in the paid version? Please also tell us how to operate the system.

  •  1,500
    Uroš replied

    Hello Satoshi,

    Thank you for expressing interest in purchasing the Amelia plugin.

    1. There is an option to export the list of appointments with all the information regarding the customers, employee, service, start/end time, date, and so on... That data will be exported in CSV format.

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    2. The customers can cancel the reservation as well. They can either do it through the customer panel or through the cancellation link in the email.

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    Hope this helps you.

    Feel free to contact us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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