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  Public Ticket #3007175
schedule additional reminder
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  • Richard Nickles started the conversation

    My customer would like to set up an appointment reminder 48 hours prior to an appointment. How do I do that?

  •  1,851
    Miloš replied

    Hi, Richard

    Thanks for reaching out to us.

    Here is a detailed explanation of how you can do that :

    cron is a Linux utility that schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.

    Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.

    Also, you can try this:

    */15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"

    Or this:

    */15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'

    Or this:

    GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null

    WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.

    So, if you already read that, and still need some clarification here's some further info.

    You copy only the URL from below a scheduled notification:

    7810032183.png

    Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:

    2487877415.png

    Then go back to the "Cron Events" tab and click on "Add new":

    9085918175.png

    Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:

    file_get_contents("yourURL");
    2095163400.png

    Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:

    7642938415.png

    Click on Add Event, and that's it.

    The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.

    For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.

    I hope that helps.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Richard Nickles replied

    Milos, 

    Thank you for your reply. My question is if I duplicate the reminder that goes out the day before an appointment, how do I set the cron or other settings so that there is a reminder two days before the scheduled appointment?

  •  1,851
    Miloš replied

    Hi, Richard

    - You can create an additional notification, and you can set it up to be sent when you need it -

     if I understood you already have one working for the day before - so if you do this, you can set the additional reminder two days before.

    6387970020.png

    Let me know if I explained that correctly, and if you have further questions. Thanks

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables