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  Public Ticket #3005978
All data vanishes after sorting a foreign-key colum
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  • Brian started the conversation

    [I had a "private ticket" open for this same issue.  I decided to make this public, so this is a duplicate of private ticket 3003127.]

    Here is a video showing how to recreate 3 bugs from a fresh install.

    1) Sorting a Foreign-Key column makes all the data disappear.  This is my highest priority.  It only happens for Standard tables, and works fine in Excel-type tables.

    2) When a table is new, sometimes the SelectBox options are blank initially for the user.  The problem goes away eventually.  Odd.

    3) Excel-type tables don't show up for end-users, only the Administrator panel sees Excel type tables.  I don't need this.  It is just for your information.  This might be "as-designed".

    This ticketing system only allows attachments up to 15MB and the video is 34MB.  Here is a OneDrive link to the video:  https://1drv.ms/v/s!AhZ33h8betkWi6kuHvIHPSNlIJthAQ?e=1JntDp

    Thank-you for any help!

  •  1,851
    Miloš replied


    Hi, Brian

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    I can see that this is a duplicate ticket, and we already covered this topic in another ticket:

    https://tmsplugins.ticksy.com/ticket/3003127/

    For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.

    We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!

    If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!

    Thank you for your understanding!



    Kind Regards, 

    Miloš Jovanović
    [email protected]

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