Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for reaching out to us.
Can you please elaborate on what you mean exactly by forcing a resync of Google Calendar?
So my Google API billing lapsed and some events didn't sync over. I fixed the billing issue but would like to resync those events that never made it to the Google Calendar.
We will now escalate this with our 2nd level Team, to see the best way to take this issue.
In the meantime, we might need to access your setup to take a look remotely.
Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
how do I force a resync of google calendar?
Hello Donald,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for reaching out to us.
Can you please elaborate on what you mean exactly by forcing a resync of Google Calendar?
Looking forward to your reply.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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So my Google API billing lapsed and some events didn't sync over. I fixed the billing issue but would like to resync those events that never made it to the Google Calendar.
Hi, Donald
Can you please, first disconnect the Google Calendar from the employee, and then connect the Calendar again.
Let me know if the issue gets resolved by this, or you need further assistance. Thanks
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I had done that before creating a ticket. But it doesn't sync past events it looks like.
Hey, Donald
We will now escalate this with our 2nd level Team, to see the best way to take this issue.
In the meantime, we might need to access your setup to take a look remotely.
Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables