We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, Zo
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
What you are asking about is packages of services. Packages of Services is the only feature that is not included in the Basic license, the rest of the features are absolutely identical.
Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. Customers will be able to book included Appointments on any days, with no strict recurrence. You can see more information here.
Look at packages as gym packages. For example, you have "Gym access" service, "Treadmill" service, "Bike" service, "Spa" service, and so on. You can create a package that includes all these services for a reduced price.
So, you create a "Full access" package, where all these services are included. You define the number of appointments per service, and allow your customers to book all these services in one go.
So, a customer can book this package, and book "Gym access" for 5 days (free for choosing), "Treadmill" for 3 days, "Bike" for 2 days, "Spa" for 7 days, and so on. You define the number of bookings for each service.
More information here.
Let me know if you have further questions.
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Additionally, I just wanted to point out that we have pages with Demos, that you can use to try out some of the plugin's features - https://wpamelia.com/demos/
and there is a 15-day money-back guarantee period,
So if you purchase the plugin, you can safely fully test it out,
we will be here to provide any assistance along the way,
and if it doesn't fit your needs you can request and receive a refund in that period.
Kind Regards,
Miloš Jovanović
[email protected]
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