We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3005486
Selecting Multiple Time Slots
Closed

Comments

  • Alisher KHarvey started the conversation
    March 18, 2022 at 8:37pm

    One of the most important futures that we are looking for in an online booking system is letting users reserve multiple time-slots. We are providing small cinema rooms, and users decide whether they want to stay there for an hour or two hours. I purchased an Amelia subscription today, and I wasn't able to find a feature to enable users to select several time-slots to reserve. Is it even possible on Amelia? or did I just miss it?

    Please, help. I need to find out the solution as soon as possible.

    Thank you for your time,

    Alisher KHarvey

  •  1,895
    Miloš replied
    March 21, 2022 at 10:29pm


    Hi, Alisher KHarvey

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    - What you described can be achieved either by using our "Packages of Services" feature ( which can allow booking multiple services at the same time, and is only available for Pro or higher licenses) , or by setting the "Extras" on the services settings.

    We would suggest for your situation the "extras".

    You can set up the time slot for one hour, and you can add extras to that services for example: if your appointment is by default one hour but the client wants an appointment of two or three hours he can add one or two extras (one or two appointments for one hour) to the default appointment. By selecting these extras, your Customers will be able to change the Service duration to 2-3-4 hours.

    Here is our documentation about this here.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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