We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I'm looking for a function, and I'm not sure it is possible right now with Amelia.
So, for example I have a massage center. My service is thai massage. I have two masseurs (they are the employees), but i have only one massage room.
The masseurs work in the same time. I want to syns their bookings, so if Employe 1 has a booked massage for 13.00-14.00, then this time slot not be available for the Employe 2 neither.
I hope it is understanable for you. Pease let me know it is possible, and tell me the method.
Many thanks,
Gergo
Hello Gergő,
Thank you for reaching out to us.
The workaround for this situation would be to connect both employees to the same Google/Outlook Calendar and when one employee gets booked for an appointment, that will create an event in the Google/Outlook Calendar with the "Busy" status. Once that is done, you need to enable the "Remove Google Calendar Busy Slots" option on the Amelia/Settings/Integrations/Google (Outlook) Calendar page.
Hope this works for you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you for the answer.
I thinks its will be fine. If i am right, the calendar is the massage room.
I have one more question. Is this method works, if there is example two massage rooms, and three masseur, and i want to use them parallel. If yes, how?
Thanks for the help.
Hello Gergő,
Thank you for reaching back to us.
Can all three employees work in both of the rooms?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Yes! So if one of them booked for the room1, then the other two should be aviable for the same time slot in room2.
Hello Gergő,
Unfortunately, that is currently not possible, but our developers are currently working on implementing a feature of multiple locations per working hours period. There is currently no ETA for this feature, but I hope this will be soon.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you for the answer.
So I cant connect multiple google calendars, neither?
Hello Gergő,
This could work if there is 1 room with 2 employees as they can be then connected to the same Calendar, but when there are 3 of them with two rooms, that makes it impossible to do in such a fashion. We have a plan to add a feature of setting capacity per location but there is no ETA at the moment.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables