We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Bonjour,
j'ai des gens qui achètent des consultations pour d'autres personnes qu'eux-même.
Quels éléments mettre dans Set MetaData and Description:
Pour quelle personne ? (Nom - Prénom) : %consultant_last_name% %consultant_first_name% (par exemple)
car dans ce cas les noms et prénoms de la personne qui a payé seraient différents de ceux de la personne qui consultera.
Merci
Hello Pascal,
Thank you for reaching out to us.
Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to translate your query.
Can you please elaborate on your query, because unfortunately, I cannot understand what I get in Google Translate?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Pascal,
Thank you for clearing that up.
You can create a custom field for the information regarding the person for whom the appointment is booked. After the custom field is created, you can find the placeholder for that custom field on the Amelia/Notifications page, and then add it to the MetaData and Description.
Hope this works for you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables