Mobile view does not consistently display calendar - on my android device, the calendar view does not always populate - instead loads a column of dates to be selected, followed by times to be selected in a radio selection as apposed to the custom view. Can you please help as this is confusing and problematic for my business, thank you very much!
Thank you for purchasing our product, and for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We are happy to tell you that it was just a cache issue. You are using wp rocket you need to purge cache for pages more often. We have purged cache on several pages and everything is in order now.
Please try it out and let us know if everything is as it should be.
Mobile view does not consistently display calendar - on my android device, the calendar view does not always populate - instead loads a column of dates to be selected, followed by times to be selected in a radio selection as apposed to the custom view. Can you please help as this is confusing and problematic for my business, thank you very much!
Hello,
Thank you for purchasing our product, and for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello,
We are happy to tell you that it was just a cache issue. You are using wp rocket you need to purge cache for pages more often. We have purged cache on several pages and everything is in order now.
Please try it out and let us know if everything is as it should be.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables