We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I haven't used Amelia in a while but I have a new client who needs booking capabilities for classes. I thought that location was attached to the services but it looks like it's applied to the employee only. My client is a dance teacher and she does classes in different locations. Is this possible?
Hello Morgan,
Thank you for reaching out to us.
Yes, you can have one employee in multiple locations but not at the same time. Amelia's logic is that one employee can't be in two or more places at the same time.
You can assign employees to different locations per work period.
For example, an employee can work in London from 09 am to 12 pm and then he can be assigned to work in New York from 12 pm to 17 pm.
Or if you need your employees to be present at all locations in full time you will need to create employees for each of those locations.
You can read more about locations and how to manage them here.
Hope this helps.
Let me know if you have further questions. Thanks
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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