We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I currently use on my production site (https://www.noo-family.fr) the Stripe payment module directly connected to Amelia.
But we would like to take advantage of the options offered by the Mollie payment module, in particular the payment in 3 times of Karna.
So we installed the module on our staging site https://staging.noo-family.fr and the different payment methods appear well: card / paypal but not the possibility to pay in 3 times with karna.
Ps : I found this answer but I don't know what it means in my case "
Please note that Pay after delivery payment methods such as Klarna Pay later or Klarna Slice it, and the Eco-, gift- and meal vouchers require the Orders API and cannot be used with the Payments API."
Can you explain me how to do it ?
I have no development skills.
Thank you very much for your help.
Marina
Hi, Marina
Thanks for reaching out to us
Klarna Pay in 3 is also added through Mollie Orders API (https://docs.mollie.com/orders/overview) and thus it can't be used in Amelia.
- Sorry about the inconvenience.
If there is anything else we can try to advise or assist with, please don't hesitate to reach out to us
Kind Regards,
Miloš Jovanović
[email protected]
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