We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to set up work hours that change week to week? For example I work from home as a coach. My business launches next week. It’s also spring break week so my kids are home and I have some more availability to work with my clients that week. Is there a way I can add in more work hours but only for that week?
My schedule will also change in the summer. Is there a way to set up hours to change in the summer or on a specific date so people can still book ahead?
Hello Laci,
Thank you for reaching out to us.
We have a plan to add this feature in one of the future updates but there is currently no such option. You can use the "Special days" feature in Amelia for this purpose as a workaround until the new feature is implemented.
Hope this works for you.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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