We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
Would like to ask if there is an option so when making a booking, a client could book multiple services at once, for example, I go to a manicure boutique and I want to book appointment for manicure, pedicure and eyebrows wax. Can I book all these things at once so the provider receives an appointment stating the services booked and the full time slot that it will take, or only can be book one per booking? I see there is a feature that says add an extra, but this would be different as you could individually book all these things separately or together, or at least that would be the idea. For example when someone calls by phone to book an appointment for multiple services, calls only once and says all things that want to book, whereas now, with the settings I found in AMELIA, it's like if the client has to call multiple times in order to make multiple appointment.
I hope I made myself clear :)
Thank you in advance,
Alejandro
Hello Alejandro,
Thank you for your interest in our product.
You explained nicely and everything is clear to us. In Amelia, all services must be booked one by one, unless you do not have our option of packages of services.
Packages of Services is the only feature that is not included in the Basic license, the rest of the features are absolutely identical.
Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. Customers will be able to book included Appointments on any days, with no strict recurrence.
You can certainly have all these services separately but you can add to each extra and duration for extra and of course the price for that extra.
For example, someone reserves a pedicure, but if they want a manicure also, you can add it as an extra and set it to last half an hour and that the price is 70 USD.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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