As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hello,
1. I have sent an email to Tms plugins 5 DAYS ago about upgrading my subscription to lifetime for developers but I did not receive any response up to now.
2. I have made a change on the plugin and after 3 days the changes did not update. I have changed the hours of employee but the change did not take effect.
best regards
Hello Anani,
Thank you for reaching out to us.
1. Have you created a ticket or just sent an email to us?
2. If you configured everything, but the booking form doesn't work properly, it could be a cache issue. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, also clear your browser cache and cookies.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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