We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible to create Packages in Amelia that allow the customer to schedule a certain number of appointments in a CATEGORY of services? So for example, if you have 10 different types of classes created as Services, and you've placed them all within a Category titled "Yoga Classes". Is it possible to sell a package of 5 Yoga Classes where the user can book 5 appointments for any of the 10 types of services in that category? I want to allow the customer to buy 5 classes, but have the freedom to choose which classes they like most.
Hello Tom,
Thank you for reaching out to us.
Unfortunately, that is currently not possible as the appointments of services in packages need to be pre-defined. We have added that as the suggestion to implement in one of the next updates but as of now it is not possible and there is no ETA at the moment on when this will be implemented.
Please reach out to us if you have any other questions.
Kind Regards,
Miloš Jovanović
[email protected]
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