We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I still use an older plugin version in one project. Today I recognized that it is not possible to upgrade from v 3.2 to v 4.5. I haven't found older versions of the amelia plugin. So can they be downloaded from somewhere? I think that would solve my problem.
best regards and thank you
Hello Markus,
Thank you for reaching out to us.
Unfortunately, tit is not possible to download the earlier versions of the Amelia plugin as they are not supported anymore and thus we don't have the depository of the earlier versions of the plugin.
Do you have any issues with the update?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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