We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I'm creating an event in Amelia, and I want there to be two types of tickets.
I can see how to do this, however, I'd like to set it so that both ticket types are available but there's total number of tickets split between them, rather than a set number of tickets each.
My client has 5 workstations available for a class, and at each workstation there can be one person, or two people. So, 5 spaces available to book whether there are 5 attendees (1 at each workstation) or 10 attendees (2 at each workstation).
I can't see a way to do this.
Any help would be much appreciated.
Many thanks
Gemma
Hiya - Just wondering whether anyone has read this yet? I'm really keen to know whether this is possible.
Many thanks - Gemma
Hello Gemma,
Thank you for purchasing our product, and for reaching out to us.
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
Yes, you have the ability to create different prices for different event tickets, but custom pricing spots will override the Maximum allowed spots value.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you. In the meantime, I'm guessing my client can't use Amelia (which he's already paying for via me).
It's going to cost him more money to find a second event booking system, just for the purpose of this particular event?
Is there a way I can add an extra person but charge for the space? With services you can add paid-extras.
Hi, Gemma.
Extras are not included in Events, so this can't be done, unfortunately.
Our developers are working on creating a fixed capacity for all ticket types, but there's no ETA at the moment. Sorry for the inconvenience.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables